We design your employees’ experience, they are your first customer.

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ENGAGEMENT

A good employee experience increases your team’s engagement. Transform each employee into an ambassador of the company’s vision and culture.

PROCESSES

A company is more attractive to talent when it innovates in the ways it finds, retains, and motivates its employees. Implement the most innovative HR strategies.

PRODUCTIVITY

Take your employees’ needs and expectations into account every day in your business to increase motivation and productivity levels.

Good experiences don’t happen by chance! They have to be designed.

We design experiences at the different stages of the Employee Life Cycle.

Attraction

Learn how to attract the best talent. Create meaningful Employer Branding that communicates brand values ​​and conveys the benefits of working as a part of your organization.

Recruitment & Selection

Establish a recruitment and selection policy that is aligned with your business objectives and company branding. Give your candidates positive experiences from the first moment of contact with your organization and make sure you secure the best talent.

Onboarding

The onboarding process is critical to ensuring good employee performance in the future. We design the welcome and integration process for employees to become quickly and effectively immersed in the procedures and culture of the organization.

Performance Management

We design the processes of communication, performance appraisal, change management, training and career development, to meet employees’ career development needs and expectations, alongside business objectives.

Retention & Engagement

Throughout the employee life cycle there are numerous opportunities to create positive experiences. These experience ensure employee retention and high levels of commitment to the organization. We develop leaders and provide the organization with the tools to achieve these goals.

Offboarding

Former employees are ambassadors of the organization. We design offboarding programs so that your employees’ experience ends on a high, and we explore ways to continue the positive relationship created with these professionals.

Our Employee Experience Design process:

we are a multidisciplinary team of specialists in the areas of Innovation, Design, Management and Human Resources. Since 2015 we have been using our experience and our tried-and-tested tools on user-centered design to create employee experiences that are in line with the needs and expectations of both organizations and their people.

EMPLOYEE EXPERIENCE CHECK-UP

Audit your Employees’ Experience.

Have you ever wondered what your organization would be like if all your employees felt engaged and happy with the work they do? Would you like a people-focused organization, but don’t know where to start? Carry out an Employee Experience Check-up with us: it’s a fast and low cost way of discovering discover the challenges your organization is facing in the main areas that influence employee experience: Culture, Technology and Physical Space. We deliver a report identifying the most critical and highest priority challenges, plus a roadmap to design employee experiences.

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USER RESEARCH

Innovate based on knowing your employees.

Because you want a people-centered organization, we use ethnography to gain a deeper understanding of the needs and expectations of the people on your team. To innovate we need new and relevant information. To get this we start by gathering information from the various stakeholders through interviews and observation, we create Personas as a way of always keeping the people we are designing for in mind, and analyze the entire ecosystem to understand all the relationships involved. This work leads to the insights we use to design the ideal Employee Experience.

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CO-CREATION

Internal knowledge is crucial to building successful solutions.

We facilitate reflection and ideation sessions with HR, managers and employees: in a dynamic, collaborative and iterative way, everyone gets involved in creating solutions. As a part of the solution, each person can understand how they are contributing to business success.

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EMPLOYEE EXPERIENCE DESIGN

Develop solutions throughout the Employee Life Cycle.

Based on the insights gathered in the User Research and Co-Creation phases, on the company’s strategic objectives and constraints, and using our knowledge of good practices, we conclude the design of the experience. A complete project covers the entire life cycle of every employee. However, because each organization is permanently evolving and is made up of people at different stages of development, our intervention is tailor made for your challenges.

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EXPERIENCE ROLL OUT

Learn how to implement your employee experience.

The implementation phase is one of the greatest challenges for any organization. Alongside a strategic follow up by our team, we create an Employee Experience Blueprint: a map with the desired employee experience, identifying the organization-to-employee contact points and the internal actions required in order to implement this experience.

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LEAD THE DIGITAL TRANSFORMATION.

Technology is a facilitator. Learn how best to use it to streamline processes and improve the quality of the employee experience.

PROVIDE THE BEST WORKING SPACE.

Create functional work environments where your people feel good, and their needs and your business objectives are met.

PROMOTE YOUR INNOVATION CULTURE.

Organizational Culture is the result of vision, objectives, processes and people. Ensure a lively and active culture through Employee Experience Design.

WHAT OUR CLIENTS SAY

Start a project with us.

Build an organization focused on customers and employees.

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ABOUT

We are a consulting company that finds the right human-centered approach for your challenge. Alongside our clients we design the best experience for customers and employees, and thus design the businesses and organizations of the future!

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CONTACTS

hello@busigners.com


Avenida José Elias Garcia 55, 3º
2745-141 Queluz - Portugal

Lisbon, Portugal
susana@busigners.com
00351 965 279 108

Lille, France
carla@busigners.com
0033 7 68 10 52 50
00351 963 071 843