We are a consultant company that establish the right human-centered approach for your challenge. Together with our clients, we design the best experience for customers and employees, and thus the businesses and organizations of the future!

Susana Branco


Based in Portugal - Lisbon area

Susana has over 10 years’ experience in user-centered innovation and customer experience design. She loves the startup world and making the bridge between the startup entrepreneur mindset and corporations.

She has a degree in Industrial Design and a Masters in Design Futures from Goldsmiths College, University of London and in 2015 started studying Management at Universidade Católica - Lisboa. She worked as an industrial designer at Samsung Design Europe.

Back in Lisbon she worked at Beta-i, facilitating startups to transform their ideas into reality and co-founded the Cooperativa Criativa network to promote design thinking. She is co-founder of the Portuguese SDN Chapter.

Carla Rocha Morais


Based in France - Lille area

Carla is a strategic thinker and loves to solve complex systems, business models and opportunities for growth. She has over 15 years’ experience in industry, working on product design and strategy.

She is a graduate of Design from IADE, has a Masters in Industrial Design from Faculdade de Engenharia do Porto, and a specialization course in Management from the NOVA School of Business and Economics.Throughout her career she has worked both in service companies and in industry including at Mercedes AMG (Germany), Larus Design Urbano, Miguel Rios Design and RMAC-BBDO, as a designer and later as a project, design and innovation manager.

She was co-founder of Productized.co and is now teaching Career Modelling at RUBIKA ISD in France.


External HR Business Partner

Carmen is a Human Resources Consultant and Trainer and is permanently searching for innovative solutions to the challenges that companies are facing in people management.

She has more than 20 years’ experience in the design and implementation of organizational culture change management, HR processes and tools, performance and talent management, development of leadership skills, and quality of service projects. Her breadth of experience covers several business sectors such as banking, insurance, distribution, aviation, construction, the pharmaceutical industry and public administration.

She has a degree in Social Policy, a post-grad in Business Management and she is a NLP Practitioner and Design Thinking Facilitator.

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We are a consulting company that finds the right human-centered approach for your challenge. Alongside our clients we design the best experience for customers and employees, and thus design the businesses and organizations of the future!




Avenida José Elias Garcia 55, 3º
2745-141 Queluz - Portugal

Lisbon, Portugal
00351 965 279 108

Lille, France
0033 7 68 10 52 50
00351 963 071 843